When Clients Bite: Dealing With Difficult People
Lecture Room:
Care Credit Hall
11:00 AM
5/2/2026
Working with animals means also working with people and sometimes, those people bite harder than the patients. In this session, Julie unpacks why clients lash out, helping you see their behavior through the lens of empathy and nervous system dysregulation. You’ll learn how to stay grounded, respond instead of react, and protect your own well-being while navigating tough interactions with compassion and confidence.
Julie Squires
Certified Master Life Coach
