Veterinarians today face a wide range of human-centered challenges that go far beyond animal medicine. Many of the most pressing issues today:
· Increased stress and uncertainty
· Workplace culture – toxic, conflicts, “quiet quitting”
· Client relationships – anxiety and aggression
Using The Human Element® methodology, which is based on a scientifically validated theory of human interaction, these challenges can be understood as part of the human dynamics existing in a practice or hospital, not as personal or individual leader weaknesses. Together, Dr. Jason Berg of Guardian and Ethan Schutz and Lorin Gold of The Schutz Company will discuss Guardian’s journey using this approach and reveal how to work with the human element of your practice as a practical and performance-enhancing solution to some of the biggest challenges veterinarians face today.
When we design veterinary care around the human experience of vets, staff, and pet owners, we reduce burnout, improve outcomes, and create sustainable practices.
“You can’t take care of the pets unless you take care of the people.”
